Contact Shein Customer Service
To contact Shein customer service, call 1-844-376-0447. Visit the Shein Help Center for articles and FAQs on various topics.
You have several options available depending on your preference and the nature of your inquiry. Shein offers 24/7 support through 1-844-376-0447, its mobile app, and its website.
While Shein primarily facilitates phone support through callback requests in the app, there are specific numbers for certain inquiries:
- General Inquiries: 1-844-376-0447
You can contact Shein support quickly and easily by calling 1-844-376-0447 or by visiting the Help Center in the app or online.
To contact Shein, open the Shein App or go to the Help Center at https://shein.com/help.
You can access the support chat through the Shein app or the website. For phone support via callback, request one within the app or online using 1-844-376-0447.
If you're unable to access your account, you can email Shein at: support@shein.com or call 1-844-376-0447.